1.0 Definitions

1.1 ‘User’

‘User’ refers to any and all visitors of the 121 Outsource website and 121 Outsource associated materials distributed in relevance with 121 Outsource (Australia) PTY LTD.

1.2 ‘121 Outsource’

‘121 Outsource’ refers to the brand and operating business entity that is a part of or in association with 121 Outsource (Australia) PTY LTD.

1.3 ‘121 Outsource Website’

‘121 Outsource Website’ refers to the online website, and its associated digital assets, including content hosted on the domain 121outsource.com, as owned and operated by 121 Outsource (Australia) PTY LTD.

1.4 ‘Displayed and Stored Content’

Defined as all forms of visual, verbal and audiovisual mediums, displays, creative, verbal styles, subject matter, thematic elements that constitute the 121 Outsource Website.

2.0 Website Privacy Policy

This following sets forth the Privacy Policy for the 121 Outsource website, 121outsource.com
a digital asset of which all displayed and stored content (defined in this policy as visual, verbal and audiovisual), digital assets, whether in existence at the time of this Policy Implementation hereof or compiled thereafter in the course of display on this site and associated structures are owned by 121 Outsource (Australia) PTY LTD and its associated brands and businesses.

Additionally, 121 Outsource (Australia) PTY LTD is bound by the Privacy Act 1988 (Cth), which sets out a framework in relation to the privacy of ‘User’s.

3.0 Collection of data and information

3.1 Acknowledgement

In using the 121 Outsource Website, the user acknowledges and agrees that the collection of personal data (please refer to 2.2 Scope of Data for more information) by 121 Outsource through the ‘121 Outsource Website’ may be required as a part of the ongoing operations of the 121 Outsource business, as required by law or regulatory agencies, as part of the 121 Outsource audit process, as part of a potential business or commercial transaction and/or as a part of the administration of marketing and sales efforts as determined by 121 Outsource.

3.2 Scope of Data

Data recorded and collected by 121 Outsource includes but is not limited to, the User’s personally identifiable information such as personal contact information and associated Business Contact Information, along with any information that might be deemed appropriate by 121 Outsource to facilitate the administration of marketing and sales efforts.

3.3 New Data Practices

By using the 121 Outsource website, the User acknowledges the possibility of New Data Practices arising in the course of business. New Data Practices may include the usage and application of customer information in the context of unanticipated uses that were not previously disclosed in our privacy notice.

4.0 Sharing of your personal information

4.1 Events for Sharing Personal Information

121 Outsource, in the event necessary, will involve external companies to provide services on the behalf of 121 Outsource. These events include but are not limited to, the handling of customer support enquiries, processing transactions and/or customer freight shipping.
The external companies will be permitted to obtain only the personal information they need to deliver the service. 121 Outsource takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

5.0 Changes to this Privacy Policy

121 Outsource reserves the right to make amendments to this Privacy Policy at any time without informing the User. The User acknowledges that they are in compliance with this clause when entering and using the website.

6.0 Accessing Your Personal Information

The User may be able to access their own, and solely their own, personal information collected by the 121 Outsource website, subject to exceptions allowed by law. If the User wants to access this information, it is required that the User put a request in writing to 121 Outsource. 121 Outsource reserves the right to refuse access due to privacy laws, to charge a fee for searching for, and providing access to, the User’s information on a per request basis

Contacting us

121 Outsource welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 1300 971 602

Post: Attn: Privacy Policy,
121 Outsource,
Level 2, 313-315 Flinders Lane,
Melbourne VIC
3000, Australia
E-mail:  privacy-policy@121outsource.com

Data migration is the process of transferring data between an array of source and destination environments whilst converting and upgrading file formats to match that of your new destination. 121Outsource provides expert migration services focused around migrations from legacy platforms to Microsoft Cloud & Azure as well as Amazon Web Services.

At 121Outsource we believe that time to value is essential when undertaking a Data Migration for our clients, as such our Migrations are performed programmatically to achieve an automated migration, where possible. This, coupled with our expert migration resources turn tedious/high risk migration projects into seamless business as usual IT activity.

At 121Outsource we understand that Data migration occurs for a variety of reasons, including server or storage equipment replacements, maintenance or upgrades, application migration, website consolidation and data centre-relocation and as such provide tailored services to cater for your needs based on the migration requirement.

At 121Outsource we enable our customers to achieve an effective data migration procedure, through our proven migration process which includes design, extraction, cleansing, load and verification phases catered towards applications of moderate to high complexity.

Migration is a key consideration for any system implementation, upgrade, or consolidation and at 121Outsource our key focus is on successful outcome driven migrations for our customers.

At the core of every ICT environment is your supporting infrastructure, whether it be on-premise, in the cloud or hybrid. At 121Outsource we are focused on ensuring that the building blocks to your environment provide a solid foundation for your now requirements and that they scale to meet future needs.

As a Microsoft and AWS Partner, we ensure that your infrastructure builds follow Best Practice and meet Baseline configuration as specified by the vendor. What puts 121Outsource apart from the rest, is our expert teams which are often a combination of onshore and offshore capability that constructs the teams required to meet your project outcomes and budget.

121Outsource provides bespoke application development that focuses on building Enterprise Applications across a multitude of development languages, platforms and environments (on premise, cloud or hybrid). 121Outsource provides turnkey services for mobile application development, systems integration, web development and e-commerce to name a few.

The 121Outsource software development methodology has been created to assist our customers to structure, plan, and control the process of developing information systems and business applications by focusing on:

• Analyzing the problem
• Market research
• Gathering requirements for the proposed business solution
• Devising a plan or design for the software-based solution
• Implementation (coding) of the software
• Testing the software
• Deployment
• Maintenance and bug fixing

121Outsource provides a mixture of onshore and offshore experts to facilitate the entire Software Development Lifecycle whilst ensuring a successful outcome as well as the most competitive rate.

There is no point in building the best system if no one can use it. That’s why, at 121Outsource we take pride in providing customers with all the relevant adoption services required to turn an ICT system into a business tool that either reduces operational costs or increases business revenue.

At 121Outsource we recognise that in order to prepare the organization for the adoption of a new system, the changes that will take place need to be determined first. This is required to produce a plan or an overview of the system change, and can be done by creating requirements for the new system.

Through our Business Analysis, Requirements Gathering, Project Management and training experts 121Outsource’s adoption services can ensure a concrete plan focused on system specific adoption programs, tailored to your implementation and your organisation’s needs.

Content Marketing

The customer is King in digital marketing. And so is content, in the online world. In digital marketing, content is still top dog. It rules social media marketing. It is the backbone that drives interactions between prospects and your business.
Content can be used as a tool to attract valuable links, that may lead prospects to your products and services. It is also the tool that may sneak you into conversations on social media, and drive referral traffic to your website.
Content is an essential part of any digital marketing strategy, as every marketing agency will tell you. And it is vital in search engine marketing.
Content Marketing

We help you produce the content that will do all this and more. We will help you:

  • Understand what drives your prospects and what their goals are. This step is essential to convert leads to customers, and helps you create the right content.
  • Map your customers’ journey when it engages with your company, to make sure that your content is taking them where you want them to go.
  • Create content that has the power to convert.
  • Reach your content out to the right audience, at the right stage in the buying process.
Any social media marketing agency will tell you that your goals in creating the right content is lead generation. You want prospects to hand over their contact details. For that purpose, you must deliver content that they will find valuable enough to give you what you need.
This is where we come in. We’ve got your back, and we’ll help you raise your ROI.

Security and compliance are top concerns for enterprise customers all over the world. At 121Technology we focus on providing our customers with digital technology experts on demand that covers all security concerns.

The 121technology security practice provides tailored advisory services to fully managed security services. We are best of breed when it comes to implementing and integrating secure solutions for your endpoints, systems, applications, processes and data.

We provide expertise to meet your security requirements with a broad set of professional services, ranging from Cloud Assessments, Data Loss Prevention, Information Assurance, Enterprise Mobility and Mobile Device & Data Management, Information Risk Consultancy, Security Consultancy, Identity and Access Management, as well as Disaster Recovery Consultancy.

Our key services are focused on:

Security Assessments
Security Operations
Identity & Access Management
Threat/Vulnerability Management
Security Risk Management
Security Advisory Services
Data Protection & Privacy
Cloud Security