A nine-year web partnership with a WA aged-care provider.
Melville Cares is a not for profit that supports older Western Australians to live independently at home. The people reading the website are often adult children working out what help exists and who to call.
Nine years of web work for Melville Cares.
121 has been the organisation's web partner since October 2016, with the most recent work delivered in December 2025. Across those nine years we designed and built its WordPress site twice, the second build replacing the first as the services and the branding changed.
Between the builds the work was hosting, maintenance and account management. Pages were updated as services were added or renamed, technical upkeep was handled on our side, and staff whose job is care were not left maintaining a website.
The same account team carried the relationship across both builds and the years in between, so the organisation has not had to explain its service model to a new supplier or rebuild its digital presence from scratch with someone unfamiliar with it.
Two full WordPress builds, nine years of hosting and account management, and a site that has stayed current between rebuilds.
The engagement.
Two full WordPress builds
The organisation’s site designed and rebuilt as its services and brand evolved.
Hosting and management
Account management and upkeep so the site stayed current between builds.
A partner across a decade
First engaged 2016, most recent work December 2025.
Relationship span, 2016 to 2025
Full WordPress builds delivered
Community aged-care provider
What did 121 Group do for Melville Cares?
121 Group ran a WordPress build for Melville Cares. The site runs on WordPress.
What industry is this healthcare case study in?
Melville Cares operates in healthcare. 121 Group works across nine verticals, with case studies published for each.
Could 121 Group run a programme like this for us?
Yes. A senior strategist can talk through how we approach healthcare marketing, what a comparable programme would cover and how it would be measured, on a thirty minute call.
Growing a healthcare service patients need to find?
Thirty-minute call. We’ll review your channels, your tracking and your numbers, and tell you what we’d do differently.
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