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← All case studies Healthcare · Clinical research organisation · WordPress build

TrialsWest, a clinical research organisation in Perth.

TrialsWest was founded in 2012 and conducts Phase II to IV clinical trials across a broad range of therapeutic areas for pharmaceutical and biotechnology sponsors. It operates from three Perth locations and works with the participants who volunteer for studies as well as the sponsors who commission them.

TrialsWest website
How it ran

TrialsWest, a WordPress build for a Perth clinical research organisation.

121 Group designed and built the WordPress website, organised around those two audiences. Participant pages explain in plain language what a clinical trial is, what taking part involves, and the questions people ask before they enquire. Sponsor-facing pages cover facilities, locations and ways of working. The tone stays factual and careful throughout.

A current studies section lists open trials by condition, giving prospective participants a path from reading about clinical research to registering interest in a specific study. FAQs and participation pages support that path, and the three locations are presented so people can find their nearest site.

Facility photography and study pages were optimised to load quickly across devices.

Hosting runs on 121's Australian infrastructure under a strict protocol: security hardening, a controlled plugin stack, staged updates, monitoring and tested backups.

WordPressBuild platform
AustralianHosted + hardened
ManagedOngoing care
121Built + run

WordPress build, hosting and care engagement.

The business

TrialsWest, in their own market.

Founded in 2012, TrialsWest is a clinical research organisation operating across Western Australia, partnering with pharmaceutical and biotechnology companies to conduct Phase II to IV clinical trials across a broad range of therapeutic areas. It operates from three Perth locations and works with participants who volunteer for studies as well as the sponsors who commission them. The organisation's website presents its facilities, current studies and participant information in one place.

What the engagement covered

WordPress build, Australian hosting, ongoing care.

WordPress build

A clear, factual site for a clinical research organisation

A WordPress build organised around TrialsWest's two audiences: plain-language participant pages explaining what a clinical trial is, what participation involves and answers to common questions, alongside sponsor-facing pages covering facilities, locations and ways of working. The tone stays factual and careful throughout, as clinical research content should.

Current studies

A browsable listing of open trials

The site carries a current studies section where open trials are listed by condition, giving prospective participants a direct path from reading about clinical research to registering interest in a specific study. FAQs and participation pages support that journey, and the three Perth locations are presented so people can find their nearest site.

Performance

Fast, credible presentation

Facility photography and study pages are optimised to load quickly across devices. For an organisation whose audiences include global pharmaceutical sponsors and everyday West Australians considering a trial, a fast, professional and trustworthy website matters on both fronts.

Hosting & care

Australian-hosted, security-hardened, maintained

Hosting follows a strict protocol on 121's Australian infrastructure: security hardening, a controlled plugin stack, staged updates, monitoring and tested backups. The site stays accurate, fast and online while TrialsWest runs its studies. WordPress capability →

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COMMON QUESTIONS
What did 121 Group do for TrialsWest?

121 Group ran a WordPress build for TrialsWest. The site runs on WordPress.

What industry is this healthcare case study in?

TrialsWest operates in healthcare. 121 Group works across nine verticals, with case studies published for each.

Could 121 Group run a programme like this for us?

Yes. A senior strategist can talk through how we approach healthcare marketing, what a comparable programme would cover and how it would be measured, on a thirty minute call.

5.0 Google & Bark reviews · Month-to-month, no lock-ins · Media at cost, never marked up

WordPress site symptoms: slow, fragile, dated?

Thirty minutes is enough to review Core Web Vitals, plugin stack and hosting, and to prescribe either a rebuild or a rescue.