Email automation, Klaviyo flows, HubSpot lifecycle, transactional triggers.
Email automation specialist across the consumer / B2C and B2B books. Klaviyo flow architecture (the 14 flows we install on every brand), HubSpot B2B lifecycle automation tuned to 6-18 month industrial sales cycles, transactional triggers via Mailgun / Postmark, dynamic-content personalisation, deliverability-aware send logic.
Four automation disciplines, run as one capability.
The 14 flows we install on every brand
Klaviyo flow library, welcome series, browse-abandon, cart-abandon, checkout-abandon, post-purchase, review-request, win-back, sunset, replenishment / reorder, VIP, birthday, back-in-stock, price-drop, custom event-based. Each flow tuned to the brand's purchase cycle and customer-tier patterns.
Long-cycle industrial nurture
HubSpot lifecycle automation tuned for 6-18 month industrial sales cycles, capability-content nurture, ABM-stage sequencing, lead-scoring tied to RFP-pipeline stages, sales-team enablement triggers, BigQuery reconciliation to actual project wins.
Mailgun / Postmark for transactional
Transactional email separation, Mailgun / Postmark for order-confirmation, shipping-update, password-reset, booking-confirmation, appointment-reminder. Separate sender reputation from marketing automation, branded transactional templates, deliverability-aware retry logic.
Segment + variant + dynamic content
Dynamic-content personalisation, segment-driven copy variants, conditional product blocks, customer-tier merging, behaviour-based content swapping. Personalisation that's actually measurable, not "personalisation theatre." Deliverability discipline →
Where email automation runs today.
Charleston's
Considered-purchase Klaviyo automation, collector-tier flow design, low-frequency high-engagement send pattern, brand-aesthetic templates. 26 unbroken months on a monthly capped retainer.
Rose-Hip Vital
Dual-domain Klaviyo automation across.com.au +.com international. Subscription-flow logic, AHPRA-aligned health-claim review, market-specific dynamic content.
Glicks Furniture
High-volume WooCommerce Klaviyo programme. Multi-state catchment, retail-cycle promo flow, replenishment automation across furniture catalogue.
- Commercials: Build projects plus Foundation-tier care retainers. Management fees are named lines, agreed up front. Pricing →
- First 30 days: access, audit and strategy lock-in with the senior strategist who runs the account.
- Days 30 to 90: full delivery cadence live, first performance review, scope confirmed against the cap.
- Who delivers: a senior strategist plus the specialist pod for this service. Month to month, no lock-ins.
Email automation that should be working harder?
Thirty-minute Klaviyo / HubSpot audit. We'll look at your flow architecture, your segment design, your transactional separation, and your deliverability state. Top-3 fixes with estimated 90-day dollar impact.
Free Klaviyo Audit